Schedule change email to a client
Deliver schedule news plainly: what moved, why, the impact, and what you're doing about it.
ToRecipient
SubjectSchedule update — {{project_name}}
Hi {{client_name}},
A schedule update on {{project_name}}.
What changed: {{what_changed}}
Why: {{reason}}
Impact: {{impact}}
What we're doing: {{mitigation}}
I'd rather you hear this from us early than late. Call me if you want to talk it through.
Best regards,
{{sender_name}}
{{company}}
Copy email keeps fonts, colors, bold, links, and lists when you paste into Gmail, Outlook, or Apple Mail. Open in starts a new message with the plain-text version.
When to send it
Send it as soon as a deadline or milestone moves. Clients forgive delays far more easily than surprises.
Tips for a better schedule change email to a client
- Say what changed in the first line.
- Explain why in one sentence.
- End with what you're doing about it.
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