Friendly payment reminder email

A warm first reminder for an overdue invoice, with a clear ask and an easy way to pay.

ToRecipient
SubjectInvoice {{invoice_number}} — friendly reminder

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When to send it

Send it 7 to 10 days after an invoice is due. Most late payments are oversights, so a friendly first reminder usually works.

Tips for a better friendly payment reminder email

  • Include the invoice number, amount, and date.
  • Assume good intent and thank them if payment is already on the way.
  • Offer to resend the invoice or tax form to remove friction.

Subject line ideas

  • Quick reminder: invoice {{invoice_number}}
  • Invoice {{invoice_number}} is now due